I recently participated in a nationwide (not the United States) healthcare IT planning effort and one recommendation was universal availability of patient portals. Several reviewers commented that patient portal is a loaded term - it implies that clinicians control the data and patients are given a view into it. One person said, “that’s so 10 years ago.” BIDMC has been working with patient/family shared medical records, Open Notes and various consumer-facing apps since 1999. Over that time we've discovered that patients typically do not want raw data, they want something actionable - the tools necessary to assist their navigation through the healthcare process...
Meaningful Use
See the following -
UST Global Enters Patient-Centered Healthcare
UST Global, a leading provider of information technology services and solutions for Global 1000 companies, today unveiled its plans to enter the burgeoning market of patient-centered health information. It will provide a palette of services based on the Blue Button initiative...
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What is Patient and Family Engagement?
White Paper: Stop the Referral Problem - Building Digital Care Transitions that Reach Your Entire Network
The healthcare industry has crossed a digital chasm-at least in part. Patient records have moved from paper to computer and many transactions, such as e-prescribing and lab orders have been automated, to accelerate workflows, minimize mistakes and reduce costs. But when it comes to sharing patient records, especially beyond the four walls of a hospital, we remain in the dark ages of paper and fax...In this paper, we will discuss our research about how referrals and care transitions are typically conducted; the financial, non-financial, and quality impacts on patient care; and near-term opportunities for leveraging technology to accelerate these processes to benefit provider organizations and to deliver a high-quality, efficient patient experience.
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Why Electronic Health Records Aren't More Usable
Federal government incentives worth about $30 billion have persuaded the majority of physicians and hospitals to adopt electronic health record (EHR) systems over the past few years. However, most physicians do not find EHRs easy to use. Physicians often have difficulty entering structured data in EHRs, especially during patient encounters. The records are hard to read because they're full of irrelevant boilerplates generated by the software and lack individualized information about the patient...
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Why Making the Case for Interoperability Standards Is Needed
It's buzzy. It's the fly in the ointment for many and vendors swear it's seriously. just. about. to. gain. traction. Interoperability. Thinking about the topic is daunting itself but for those on the frontlines of care delivery and for patients, its increasingly becoming necessary as the healthcare industry enters into a more networked era. When we last checked in on interoperability, the industry was touting the massive adoption of EHRs...
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Will PHIEs Lead the Consumer Medical Record Revolution and Bridge the Gap Between Personal Health Records and EHRs?
It has only been about two generations since traveling medicine shows were common forums for medical information. Phony research and medical claims were used to back up the sale of all kinds of dubious medicines. Potential patients had no real method to determine what was true or false, let alone know what their real medical issues were. Healthcare has come a long way since those times, but similar to the lack of knowing the compositions of past medical concoctions and what ailed them, today’s digital age patients still don’t know what is in their medical records. They need transparency, not secret hospital –vendor contracts and data blocking, like the practices being questioned by the New York Times. One patient, Regina Holliday resorts to using art to bring awareness to the lack of patient’s access to their own medical records.
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Without Real Interoperability, Are Providers Paying Too Much for EHRs?
Would you pay top dollar for anything—a car, phone, television, whatever—that promises truly transformational technology at some unspecified future date? I doubt you would. We generally buy products for what they offer now, not what the company says they will eventually do (vaporware, as IT calls it). And yet, so many hospitals pay multi-billions of dollars for healthcare IT systems that promise to integrate patient care … eventually. Why? Some argue the primary reason is a false market that was created by federal government incentives and boundless faith.
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