enrollment
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Front-End HealthCare.gov Problems May Be Masking Bigger Back-End Problems
By now, pretty much everyone knows that HealthCare.gov, the main portal to access the law's new insurance exchanges, doesn't work. When the site first launched, hardly anyone could create an account to begin shopping for coverage. And though the registration problems have gotten better, enrollment is still an uphill climb. Read More »
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Officials Spent Just Two Weeks Testing HealthCare.gov Prior To Launching It
Contractors that helped develop the Obama Administration’s troubled online health insurance marketplace HealthCare.gov told lawmakers on Thursday they wish they’d had more time to test the site before launch but denied any ongoing problems with their portions of the site. Read More »
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Oregon Struggles To Clear Health Insurance Exchange's High-Tech Hurdle
Oregon's state-based health law online insurance exchange is still struggling in its quest to sign people up, and officials there are using paper applications to get the job done -- a time-consuming task. Exchanges also make news in Kentucky, California, Mississippi and Washington state. Read More »
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A Bleak First Week: 99.6% Of Healthcare.gov Visitors Did NOT Enroll In Obamacare
Since October 1st, Americans living in the 50 states and Washington, D.C. can purchase healthcare through exchanges as part of the Affordable Care Act [...]. Little information has been made available by the administration on the level of interest these exchanges have received or more importantly the number of consumers who actually enrolled, although the rollout has been plagued with widespread reports of system outages and bugs. Read More »
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A Small Paper Problem: The Health Exchanges Face An Avalanche Of Paper Applications
When HealthCare.gov and some state-run insurance marketplaces ran into trouble with their websites in October and November, they urged consumers to submit paper applications for coverage. Read More »
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Analysis: Obamacare Can't Fail
The standard of success for the Affordable Care Act keeps getting weaker. Whether in enrollment numbers, federal savings, or the workings of its website, the White House has repeatedly lowered the bar for the law when it has missed expectations, replacing initial standards with ones that are lower, squishier, or nonexistent. Read More »
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Assessing The Exchanges
Over the last few days, I have spoken in some detail about the state of the federal Obamacare exchanges with several officials of the Center for Medicare and Medicaid Services (the HHS agency that is running the exchanges), and with a number of reasonably well placed insurance company officials in Washington... Read More »
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Coverage Expansion Fail: Less Than One-Third Of Obamacare Exchange Enrollees Were Previously Uninsured
At the end of the day, for all of the rhetoric and promises about what Obamacare would achieve, the health law’s most ardent supporters have stuck to their guns because of one thing: coverage expansion. But new data suggests that Obamacare may fail even to achieve this goal. Instead of expanding coverage to those without it, Obamacare is replacing the pre-existing market for private insurance. [...] Read More »
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Did Politics Help Cause HealthCare.gov Failures?
There was the government shutdown, which drew to a close late Wednesday and was largely seen as a case of partisan politics hijacking the work of nonpartisan career employees. Then there was the troubled launch of the online health insurance marketplace, HealthCare.gov, which was largely seen as a failure of bureaucracy. Read More »
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EHealth To Obama: We Can Run HealthCare.gov
eHealth, which operates a leading online health insurance site, ehealthinsurance.com, has proposed that it temporarily take over the enrollment process for HealthCare.gov while government contractors try to fix the federally run insurance exchange, which has had multiple problems in signing people up for health insurance. Read More »
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For HIX Success, First Fix Government IT And Set Expectations
Health insurance exchanges should strive for several goals to prove their mettle and recover their public perception, according to the founding director of the Massachusetts Health Connector, an exchange that was once a national model and is now struggling to function. Read More »
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Health Exchange Tech Problems Point To A Thornier Issue
One week after , the federal site to help you sign up for health insurance exchanges went down again overnight for additional software fixes. The Obama administration says the technology powering the marketplaces buckled under unexpectedly high traffic. But the ongoing software hiccups for point to a much thornier problem: procurement processes. Read More »
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Health Insurance Exchange Launched Despite Signs Of Serious Problems
Days before the launch of President Obama’s online health insurance marketplace, government officials and contractors tested a key part of the Web site to see whether it could handle tens of thousands of consumers at the same time. It crashed after a simulation in which just a few hundred people tried to log on simultaneously. Read More »
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HealthCare.gov Contractor Previously Jeopardized Personal Data Of 6 Million Medicare Beneficiaries
The contractor now responsible for stabilizing HealthCare.gov, under a separate, ongoing contract, endangered the private information of millions of entitlement program beneficiaries, according to federal investigators. Read More »
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HealthCare.gov Data Center Crashes
Republicans said Sunday they intend to press Health and Human Services Secretary Kathleen Sebelius on the Obama administration’s troubled launch of healthcare.gov, the online portal to buy insurance — even as the website suffered yet another setback. Read More »
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