Mass VetsAdvisor

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Mass VetsAdvisor: Unlocking Access to Veterans’ Benefits Information

Yasmin Fodil | GovLoop | June 25, 2012

For the past year BYO has been working on a project for the Massachusetts Broadband Institute to design the requirements for a website that would meet the online needs of veterans. Instead of looking at the coolest toys on the market and designing a flashy site, we went into the field, talking with the most marginalized groups of veterans to identify their core needs, and designed a product that would meet them. Check out our presentation on the human-centered design process we used to create the concept. Read More »