NCQA’s patient-centered medical homes model

Care coordination deficiencies in the U.S. healthcare system can be so frustrating that they are (almost) comical. That is a message patient activist Jessica Jacobs aired as she advocated for healthcare operational efficiency improvements and care coordination. Until her death last month, Jacobs blogged and used social media to draw attention to America’s problems with disjointed healthcare. She did this by sharing stories of the numerous system failures she experienced firsthand as a patient with complex care needs...

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