patient satisfaction

See the following -

Population Health Management Becoming a Priority for Providers, but Many Struggle With Stop-Gap Solutions and Lack of Infrastructure, Says Latest Black Book Survey

Press Release | Black Book Market Research | January 30, 2017

Black Book’s most recent report on the state of population health management (PHM) reveals that it is among the fastest-growing areas in the healthcare IT space and several effective end-to-end solutions emerging. Record PHM spending underscores its increasing importance with a reported $8B invested in digital health in sum in 2016, with the majority going to population health and patient experience tools. But even as PHM solutions are quickly becoming a priority for healthcare organizations, in Q1 2017, 81% of providers are tackling population health projects without a strategic technology purchase that meets all their needs...

Read More »

Sharp Memorial Hospital And Doctors Medical Center Of Modesto Earn Top Rankings In Independent California Patient Engagement Index

Press Release | Axial Exchange | June 24, 2013

Axial Exchange, Inc., a pioneer in using mobile apps to deepen the patient’s role in improving outcomes, today announced the results of its California Patient Engagement Index (PEI) [...]. Read More »

Special Report: Do Doctors Measure Up? Survey Finds Physicians Very Wary Of Doctor Ratings

Carrie Johnson | American College of Physician Executives (ACPE) | January 15, 2013

A majority of physician leaders view online physician ratings as inaccurate, unreliable and not widely used by the patients they serve.

Read More »

Ten Reasons Why Hospitals, Health Plans And Medical Groups Should Invest In Developing Their Physicians’ Patient-Centered Communication Skills

Stephen Wilkins | Health Tech Hatch | May 29, 2013

It’s no secret that poor communication tops the list of patient complaints about their physicians.  [...] While understandable, that kind of a response seems to demean the interpersonal exchange which is the very essence of the physician-patient relationship. Read More »

Upsurge in Emergency Department Information Technology Replacements, 72% of Hospitals Dissatisfied With Interoperability & Usability Finds Black Book

Press Release | Black Book Market Research | October 28, 2015

Black Book surveyed 738 emergency department administrative and nursing managers, and 1,104 ED physicians (over half are members of the American College of Emergency Physicians). 89% of ED leaders believe their hospitals rushed to purchase new EHRs and ED systems between 2010 and 2013 for meaningful use dollars, just to see productivity fall, liability rise and connectivity stall. Read More »

VA Wait Times As Good or Better Than Private Sector: Report

Richard Sisk | Military.com | September 20, 2017

VA health care is as good or in some cases better than that offered by the private sector on key measures including wait times, according to a study commissioned by the American Legion. The report, issued Tuesday and titled "A System Worth Saving," concludes that the Department of Veterans Affairs health care system "continues to perform as well as, and often better than, the rest of the U.S. health-care system on key quality measures," including patient safety, satisfaction and care coordination...

Read More »

“Health Care Productivity” Is An Oxymoron

Kim Bellard | Mcol Blog | September 26, 2013

It has long baffled me when politicians and others trumpet job growth in the health care sector, while at the same time bemoaning rising health costs, as if there was no connection. Some [cities] have bet a large portion of their economic future on their growing health care industries, and some economists attribute much of the nation’s recent economic revival on the growth in the health care sector. But job growth in itself is not always a good sign... Read More »