The woes of the retail industry are well known, and are usually blamed on the impact of the Internet. Credit Suisse projects that 8,600 brick-and-mortar stores will close in 2017, which would beat the record set in 2008, at the height of the last recession. There are "zombie malls," full of empty stores but not yet shuttered. And then there's health care, where the retail business is booming. In a recent Wall Street Journal article, Christopher Mims set forth Three Hard Lessons the Internet is Teaching Traditional Stores. The lessons are: Data is King, Personalization + Automation = Profits, Legacy Tech Won't Cut It.
personalization
See the following -
3D Printing Could Herald The Age Of Open Source Stuff
Brian Reale | OpenSource.com | January 20, 2014
3D printing is set to disrupt multiple industries thanks to its unique position at the intersection of three important trends in technology: the Internet of Things, our growing desire to personalize our things, and the coming revolution in the way things get delivered to us. Read More »
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6 Shifts In The Use Of Digital Platforms
Sohini Bagchi | CXOtoday | July 16, 2013
With digital activities growing rapidly in every sphere of life, consumers – both enterprise and end users - are changing the ways they use digital platforms today. Read More »
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Clicks-and-Mortar: Health Care's Future
By Kim Bellard | April 25, 2017
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