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Raymond W. Kelly

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City’s 911 Operators Use Pen And Paper As Computers Fail

Marc Santora | New York Times | May 30, 2013

Emergency operators in New York City have been forced on at least three occasions since Wednesday to resort to using pen and paper to record 911 calls and dispatch workers after their computer system went dark. Read More »

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Raymond W. Kelly

City’s 911 Operators Use Pen And Paper As Computers Fail

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