software glitches
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Could Obama's Campaign Tech Gurus Fix Healthcare.gov? Let's Ask 'Em!
The president's reelection team never had to tackle a project this big—or federal procurement rules... Read More »
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Officials Spent Just Two Weeks Testing HealthCare.gov Prior To Launching It
Contractors that helped develop the Obama Administration’s troubled online health insurance marketplace HealthCare.gov told lawmakers on Thursday they wish they’d had more time to test the site before launch but denied any ongoing problems with their portions of the site. Read More »
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About 25 Percent Of HealthCare.gov Applications Have Errors
An estimated one in four user applications sent from the U.S. Department of Health and Human Services' HealthCare.gov to insurance providers have errors introduced by the website, including missing applications, an official with the agency said Friday. Read More »
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Affordable Care Act (ACA) Web Site: Too Much Help Will Slow The Project
What’s the problem with ObamaCare? Recent technical problems call that question to mind, but the answer is not what you may be thinking. Read More »
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Apple's Broken Promise: Why Doesn't iCloud 'Just Work'?
Frustrations mount as developers deal with Apple's inability to manage another cloud service Read More »
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Category C Liberalism
Like Ed and Kevin Drum I found Mike Konczal’s post about how the problems with healthcare.gov might reflect competing visions of liberalism interesting and wanted to expand on it. Read More »
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Did Politics Help Cause HealthCare.gov Failures?
There was the government shutdown, which drew to a close late Wednesday and was largely seen as a case of partisan politics hijacking the work of nonpartisan career employees. Then there was the troubled launch of the online health insurance marketplace, HealthCare.gov, which was largely seen as a failure of bureaucracy. Read More »
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Docs File Class Action Lawsuit Over Glitchy Medicaid IT
Among other issues identified by the audit, 12 of the 14 federal- and state-mandated capabilities had not been implemented by their target dates, including rehabilitation care pricing rules and the Medicaid pharmacy program. Read More »
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EHR And The VA: Part II – My HealtheVet
The U.S. Department of Veterans Affairs (VA), a pioneer in the widespread, successful deployment of EHR, offers veterans access to their personal health records. [...] Hailed as a useful resource by many, the system has had its problems; the most serious ones have been fixed. Read More »
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For Docs, Hospitals And State, Growing Pains In Medicaid IT
Five months after going live with some functionality problems, North Carolina’s new Medicaid information management system is still struggling to get up to speed, leaving some providers with headaches and putting pressure on a certification timeline, an audit has found. Read More »
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FrontlineCloud: Now With Twilio! Our September Release Notes
Every few weeks, as we release new improvements and features, we’ll let you know on this blog about all of the updates to FrontlineCloud. If you’re curious about our development process, you can read my colleague Sitati’s excellent blog post on the subject, Our Brand of ‘Agile’. Read More »
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GOP Oversight Chief Orders Sebelius To Turn Over HealthCare.gov Docs
The leader of the House Republicans’ oversight operations announced he’d issued a subpoena on Thursday to compel Health and Human Services Secretary Kathleen Sebelius to produce documents related to the troubled launch of the Obama administration’s online health insurance marketplace. Read More »
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Health Exchange Tech Problems Point To A Thornier Issue
One week after , the federal site to help you sign up for health insurance exchanges went down again overnight for additional software fixes. The Obama administration says the technology powering the marketplaces buckled under unexpectedly high traffic. But the ongoing software hiccups for point to a much thornier problem: procurement processes. Read More »
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Health Reform’s Problems Run Deeper Than A Glitchy Website
Serious problems with the websites created by the Affordable Care Act continue, and probably will for a long time. Although frantic efforts at incrementally improving them are being made by the Obama administration, and some sites are working better than others, they are a long way from working well. Read More »
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Healthcare.gov Crashes Again In The Middle Of Pivotal Congressional Oversight Hearing
The new health insurance marketplace Healthcare.gov went down again this morning, the latest hiccup in a month of technical problems. The timing could not have been worse for the administration: Health and Human Services secretary Kathleen Sebelius was in the middle of testifying before Congress. Read More »
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