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Customer Says eClinicalWorks Holding Patient Data 'Hostage'

Tom Sullivan | Healthcare IT News | July 10, 2017

As eClinicalWorks faces a possible class action lawsuit and the potential for clients to switch to rival EHR vendors, some customers are coming forward with complaints about their treatment. The company countered that it is still signing up new healthcare organizations and at least one user has noticed the vendor changing its ways. At May’s end, the U.S. Department of Justice – in a settlement that included a $155 million fine – mandated that the EHR vendor either upgrade existing customers' software for free or transfer their data to a rival’s electronic health record platform...

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Why EHR Interoperability Requires Health IT Infrastructure

Elizabeth O'Dowd | HIT Infrastructure | June 20, 2017

Healthcare organizations are still challenged by EHR interoperability, and are seeking health IT infrastructure tools to ensure data is accurately, efficiently, and securely shared. Eagle Physicians and Associates and Cone Health announced the successful exchange between the eClinicalWorks cloud-based EHR and the Epic EHR for improved EHR interoperability among multiple locations and health systems. Eagle Physicians needed a way to provide better quality care to patients as those individuals move among locations...

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