External Pressures Force Community Hospitals To Reconsider EMR Systems

Dissatisfaction with EMR performance and economic challenges cause community hospitals to question EMR selection

Orem, Utah – December 17, 2012 – The community hospital EMR market experienced an ever-increasing amount of transitions in 2011 with more than 200 hospitals under 200 beds changing or replacing their hospital health information system. This and other findings can be found in the new KLAS Brief Community Hospital Market Share 2012: Small Hospitals, Big Changes.

Economic pressures continue to push smaller hospitals into IDN relationships in order to survive, which results in greater displacement of smaller-hospital CIS solutions with larger hospitals’ systems, such as Epic and Cerner.

In addition, a significant amount of EMR dissatisfaction looms in the market. “One in three community providers who have gone live with their EMR in the past 12 months feels they made the wrong decision,” said Paul Pitcher, research director. “With many more-established vendors struggling to consistently deliver well for these hospitals, the door has been opened for lesser-known entrants—such as NextGen, Prognosis, QuadraMed, and RazorInsights—to gain market traction.”

Epic has the most overall community CIS wins for 2011 followed by Healthland, Cerner, and CPSI. Also, there are tremendous differences in vendor performance and provider satisfaction, especially when broken out by various bed sizes within the community hospital EMR space (1–25, 26–100, 101–200).

Estimated Community Market Share

This KLAS Brief also discusses EMR adoption trends of critical access to large community hospitals. Allscripts, GE Healthcare, HMS, McKesson, MEDITECH, and Siemens are also included in the analysis. A corresponding webinar drills into the findings and examines how integration—driven by meaningful use and ACO efforts and other market trends—is influencing EMR choices in the community EMR market. To learn more about the KLAS Brief Community Hospital CIS Market Share 2012, the community EMR vendors, and the corresponding webinar, please visit www.KLASresearch.com/KLASreports.

About KLAS
KLAS is a research firm on a global mission to improve healthcare delivery by enabling providers to be heard and to be counted. Working with thousands of healthcare executives and clinicians, KLAS gathers data on software, services, medical equipment, and infrastructure systems to deliver timely reports, trends, and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance. KLAS was founded in 1996, and their staff and advisory board members average 25 years of healthcare information technology experience. For more information, go to www.KLASresearch.com, email [email protected], or call 1-800-920-4109 to speak with a KLAS representative. Follow KLAS on Twitter @KLASresearch.