#Sandy’s Lessons For Government Social Media

Genevieve Contey and David Miller gave a presentation Wednesday about their experience managing the National Oceanic and Atmospheric Association’s social media platforms during Hurricane Sandy.

The presentation included a number of lessons learned. Chief among them: Be as clear as possible during an emergency using “dates, time zones, and only universal abbreviations” and don’t “clog up your feed” with unrelated tweets or Facebook posts. Here are some other important lessons...