Axial Exchange Ranks Florida Hospitals With New Patient Engagement Index

Touts new way to grade hospitals in the post-reform era

Axial Exchange, a developer of patient engagement technologies, unveiled this week its Patient Engagement Index, which ranks U.S. hospitals based on how involved their patient communities are with their own care.

The first index ranks just the top 74 hospitals in Florida – which was chosen, Axial officials say, because its demographics are a "bellwether" for the rest of the nation – based on independent third-party metrics. Rankings for other U.S. regions will be published in the coming months.

"Patient engagement matters to hospital success and to our nation as a whole," said Joanne Rohde, CEO of Axial Exchange, in a press statement. "It's time we put a stake in the ground that patient engagement is core to the quality of health care and the success, both financially and in terms of outcomes, of healthcare providers."