Craig Fugate
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Crisis Communication: Saving Time and Lives in Disasters through Smarter Social Media
As the worst bushfires seen for generations in New South Wales raged across the Blue Mountains, Southern Highlands and the Central Coast two years ago, people urgently needed fast, reliable information – and many turned to their phones to get it. The NSW Rural Fire Service was prepared with a smartphone app, Fires Near Me, which was downloaded almost 200,000 times. At the height of the fires, its Facebook page was recording more than a million views an hour. A social media campaign also helped the NSW Rural Fire Service Facebook community more than double from 120,000 to 280,000, while its Twitter reach jumped from 20,000 to 37,000 followers. Crucially, this helped to alert people to danger areas and places to avoid driving near...
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Natural Disasters Become Battlegrounds In Spectrum Fight
While the government seeks to parcel out valuable spectrum to new technologies, TV and radio stations point to disasters like Sandy as proof that broadcasters are as important as ever. Read More »
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The Secret History of FEMA
FEMA gets no respect. Consider: The two men who are supposed to be helping run the federal government’s disaster response agency had a pretty quiet late August. Even as a once-in-a-thousand-year storm barreled into Houston, these two veterans of disaster response—Daniel A. Craig and Daniel J. Kaniewski—found themselves sitting on their hands. Both had been nominated as deputy administrators in July, but Congress went on its long August recess without taking action on either selection—despite the fact that both are eminently qualified for the jobs.
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We Need a Whole-Community Response in Health and Health Care
It’s inspiring to watch the “Cajun Navy” of fishing and pleasure boats rescuing people in post-Hurricane Harvey Houston, along with the National Guard and other officials. I’m always on the look-out for examples of people pitching in to help each other and solve problems, whether in peer-to-peer health care, the Maker movement, or evacuating a plane, so I loved the article that David A. Graham just published in The Atlantic on why ordinary citizens are acting as first responders in Houston...
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Why Ordinary Citizens Are Acting as First Responders in Houston
Harvey hasn’t even finished dumping rain on Texas, but it has already produced an honor roll of heroes. There is, for example, the video of the boat-owning man telling CNN, “We got eight people that done called for us already. So we’re going to go and get them eight, come on back, and try to save some more.” On a larger scale, there’s the so-called Cajun Navy, a Dunkirk-like mobilization of volunteers in fishing boats and pleasure craft that is out working to rescue people. The ethos behind these efforts is straightforward and admirable: Some people are in trouble, and other people have the tools to help them. Why wouldn’t they?...
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