A few days ago ProPublica had a headline I wished I'd written: If It Needs A Sign, It's Probably Bad Design. Although the article started with a health care example (EpiPen of course, citing Joyce Lee's brilliant post), it wasn't focused on health care -- but it might as well have been. Health care is full of bad design, and of signs. Take, for example, the waiting room. When most patients enter a provider's office or facility, the first thing they are likely to see is a waiting room. The waiting room probably has other would-be patients already waiting there, each full of their own health concerns. In some instances, the initial waiting room is merely a staging area; once processed, patients may be sent to yet another waiting room to wait some more. And, of course, once they eventually do reach an exam room, they'll probably endure some more waiting, no matter how long their wait has already been...
FastCompany
See the following -
Solving Design Problems in Healthcare Starting with the Waiting Room
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Your Toaster May Be Bad For Your Health IT
the cyberattack last week...shut down access to many major websites...What does this have to do with health care? Plenty, as it turns out. IoT devices are increasingly helping us manage our health and medical care. IoT in health care is expected to be a huge market -- perhaps 40% of the total IoT, and worth some $117b by 2020, according to McKinsey. Expected major uses include wearables, monitors, and implanted medical devices. The problem is that many manufacturers haven't necessarily prepared for cyberattacks. Kevin Fu, a professor at the University of Michigan's Archimedes Center for Medical Device Security, told CNBC: "the dirty little secret is that most manufacturers did not anticipate the cybersecurity risks when they were designing them [devices] a decade ago, so this is just scratching the surface."
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