patient portal adoption

As described in the first three posts in this series, today’s patient portals are inherently flawed and doomed to mediocrity. The result is that today’s patient portals cannot achieve a critical mass of adoption and utilization, and therefore portals can’t achieve network effects. In this post, we will: Summarize key points from the first three posts in this series; Explain how today’s patient portals miss out on three types of network effects; Explain the implications: why tomorrow’s portals must be reconfigured to achieve network effects

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