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Dadaab: Using Mobile Technology For Large Surveys In Emergency Settings

Anahi Ayala Iacucci | Internews | March 22, 2012

In August 2011, Internews led a joint communication and information needs assessment with Radio Ergo / International Media Support (IMS) and Star FM of Kenya, with significant support from the Norwegian Refugee Council (NRC). This assessment aimed at understanding the information needs of refugees in Dadaab and exploring ways to improve the flow of communication between refugees, aid agencies and host communities. Read More »

How Can Chatbots Help Us Respond to Humanitarian Crisis?

Jean-Martin Bauer, Lucia Casarin, Alice Clough | ICT Works | August 31, 2017

At the moment, The World Food Programme (WFP) and the wider humanitarian system are #FightingFamine in four countries. In Somalia, Yemen, North-Eastern Nigeria and South Sudan 20 million people are on the brink of starvation. Our recent study “At the Root of Exodus” found that high levels of food insecurity lead to higher levels of migration across borders; UNHCR estimates that there are 65.6 million people forcibly displaced worldwide. The stakes are high, we need all the information we can get...

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Ok Chatbot: What Is Your Value for Humanitarians?

Emily Aiken and Joseph Agoada | ICT Works | July 20, 2017

Whether or not you are aware of it, you have probably interacted with a chatbot – whether checking your finances, making a travel reservation, or even ordering a pizza. But what opportunities exist to use chatbots to assist humanitarians and development practitioners? Chatbots are conversational computer programs that can read message questions, interpret responses, and perform actions or make decisions, without any assistance from a live person on the other end...

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This Aid Agency Is Using Chatbots to Beat World Hunger

Lynset Chutel | Quartz | September 4, 2017

Smartphones and chatbots have made services from banking to transportation more accessible across Africa. Now, aid agencies are hoping they can do the same with food.
The UN’s World Food Program (WFP), has been experimenting with text and Facebook messenger chatbots to monitor food insecurity in hard-to-reach areas, turning smartphones and social media into lifelines for the most vulnerable of refugees...

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