War of the Roses

The highest-performing healthcare organizations fundamentally understand the importance of the forgotten aim in the Quadruple Aim (caring for the caregivers). It’s common sense. My observation turned my inbox into a virtual confessional once I started focusing on the quadruple aim. The bad behavior of far too many hospital CEOs has created collateral damage for the economy and doctors. The only surprise is how most hospital CEOs aren’t recognizing how their actions are self-destructive.

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