What Should Your Replacement EHR, Vendor Have On Offer?

If you are a small practice, you may or may not have already tried out an EHR vendor in order to qualify for the meaningful use of certified EHR technology in the EHR Incentive Programs. In many cases, you may have made an initial purchase decision based on limited information and experience — and with maximum pressure to meet the deadline. Now that some time has gone by, you may either be happy with your choice or realizing that your choice did not meet your needs in the way you thought it would.

Replacing an EHR is not a small decision. In some ways, it is a bigger decision than that first choice. It carries with it not only the specter of additional work disruptions but also the need to re-install a system, migrate data, rebuild integrations, and retrain your workforce among others. So you better have a good reason for making the change as well as a set of good principles that guide your next selection.

A few things to consider in our view would include: